Tailored to Fit: Customizing Features for Your Medical Practice in PBX
If you run a busy medical practice, having a reliable and efficient phone system is crucial. A modern PABX system, also known as a cloud-based or hosted PBX, can provide advanced features that improve communication while reducing costs. Many medical practices are making the switch to these systems to bring effortless and effective communication into […]
Always Available: The Role of Presence Management in Cloud PBX
Presence management is an essential component of cloud PBX systems, providing users with real-time status information about their contacts’ availability. This feature allows for instant communication and facilitates seamless business communication. Presence management displays whether a contact is online, in a meeting, in a do not disturb mode, or offline. It also provides additional information, […]
Patient Waiting Room: Managing Call Queues in Medical Practice PBX
When it comes to providing excellent patient care, managing call queues in a medical practice PBX is of utmost importance. The patient waiting room experience plays a crucial role in shaping patients’ perceptions of the practice and their overall satisfaction. Long wait times and unanswered calls can lead to frustration and dissatisfaction among patients, impacting […]